Refund policy

We do not accept returns. Products can be refunded if issues with order at arrival, but you must send a picture to our email to confirm the issue. Please inspect your order upon reception and contact us immediately if there is an issue with your order. 

Refunds
Once we review the issue with your order, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at tfsmokehouse@thompsonfarms.com.